Established in 1977, Kenya Airways has become a distinguished and recognized brand in Africa and international travel services, it is considered as  the “Pride of Africa” with its travelling destinations reaching the Middle east and Europe.

The Airline is notably known for its high regard for customer’s safety, hygiene practices and its presence of resourceful and professional staffs. The airline services with its customers are based on integrity and satisfaction. These imbibe values has set the airline corporation apart from its other counterpart in the African region.

Through its several years of operation, the airline has put in place several methods to enhance customers satisfaction and in return increase3 its rating among the world aviation industry.

Flight booking and payment is part of this process to provide satisfaction and comfort to travellers. Booking a flight on Kenyan airways has been made simple as part of their continuous process to deliver customer’s satisfaction.  The booking process can simply be done by visiting their online portal at to start and complete the registration process.

Log in to their website portal address and signify either your ticket plan is a return or one way ticket

After signifying the ticket option, fill in the required details which includes your current country, your destination, departure date, number of peoples and your preferred class; either business or economy.

Upon completion of these requested details, click on the book now option

After clicking the book now option, you will be transferred to the payment option portal of the Airline

Kenya Airways payment options can be done in 4 major ways which includes

  • E- wallet option via PayPal
  • Cash payment through the bank
  • Credit card payment
  • Ingenico online payment

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How To Make Payment Online

After selecting your preferred flight option, you can choose any of the online banking methods depending on your choice, the online payment can simply be done by selecting your bank from the under listed banks and enter the required information including your account details information, once the payment is completed and the charge deducted from your bank account, the airline will send an E-ticket to you via email within the hour.

Another means of flight ticket payment is E-wallet, which can be facilitated via PayPal. It can be accepted as a means of payment at . Information regarding ticket payment via PayPal can be accessible through their contact website. After successful activation and available sufficient funds. PayPal service will inform the Airline of your ticket payment, and your travel ticket will be sent to your email within an hour.

The last means of online payment of Kenya Airways ticket is through their recognized payment organisation called “Ingenico”. The organisation directly handles all payment information and advice regarding Kenyan Airways. It service includes both credit and debit cards payments, online banking services and E-wallet. Payment made via Ingenico will automatically send ticket to your email, after receipt and confirmation of fund.

Kenyan airways has been providing value added customer services to travellers through these platforms, giving them the convenience and satisfaction of making their flight booking and payment option sail without stress or disappointment. And this is one of the many reasons why the airline has become a consistent brand in terms of service delivery and travellers satisfaction.


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