If you are a subscriber on either DsTV or GoTV and you love to know your account balance, this piece will help you through. Simply take a moment to read to the end. Ensure you try it out immediately and share your experience thereafter.

 

How To Check DsTV Balance

To check your DsTV balance, there are few ways to check it. You could check at the website online, through SMS as well as through the DsTV app. To check via SMS, kindly follow the steps below;

  1. Navigate to your SMS menu on your phone to create one.
  2. Type “BAL”, leave a space and then type the DSTV smart card number which is 10 digits
  3. Forward the SMS to 30333
  4. You will get a response from DSTV.

 

How To Check DSTV Balance Via The App

To check DSTV balance via DSTV app, kindly follow the steps below;

  1. Launch the app on your device
  2. Sign in with the DSTV smart card and your mobile number.
  3. Navigate and click on “account” and your account balance will be displayed.

The app must have been set to Nigeria while setting up the app. This is very important.

 

READ ALSO- How To Share Data On Airtel And All You Need To Know About Data Transfer

 

How To Check DSTV Balance Via The DSTV Website

To check DSTV balance via the website, kindly follow the steps below;

  1. Log on to http://eazy.dstv.com
  2. Sign in with your DSTV smart card and phone number
  3. Navigate and click on “Account”
  4. Your DSTV balance will be displayed.

 

With the above information, you can check your DSTV balance through any of the methods that is convenient for you.

 

How To Check GoTV Balance

Checking balance on GoTV, its a lot easier. You can either check your balance via SMS or via the GoTV website online. Below are the procedures for checking GoTV balance;

 

To check GoTV balance via SMS, please follow the steps below;

  1. Navigate to your SMS menu on your phone to create one
  2. Type ” Balance” leave a space followed by IUC number or smart card number and then forward to 4688.
  3. You will get a response containing the details you seek.

 

How To Check GoTV Balance Online

To check GoTV balance online, simply follow the steps below;

  1. Log on to http://eazy.gotvafrica.com
  2. Navigate and click on the menu icon
  3. From the list of the menu, click on eazy self service
  4. From the eazy self service list, navigate and click on my account
  5. Sign in with your IUC number and phone number. Your account details will be displayed.

 

For further enquiry, you may meet with customer service agent of either GoTV or DsTV online through the social media (Facebook, Twitter)  to help you check the balance if you prefer that. Please ensure you indicate your country when logging your enquiry. You may also ask your installer, they will be of help to you.

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75 Comments

  1. good afternoon pls l subscriber on my gotv 2022741758

  2. Good day, I subscriber 3days ago on my Gotv account. Iuc no. 2017706901 av waste my call card on dis

  3. I recharged my account on 3rd March,yet I am yet to be connected,2022236925(iuc)

  4. UDUAK JOSIAH UMOREN

    I paid #1900 for GOtv PLUS since on Sunday 4th March, 2018.
    Am yet to be connected…. But my GOtv available balance I saw on your website is #2200.
    I need help pls.
    IUC NUMBER: 2009615055

    1. I’m having same issue here

  5. agnesssitumbeko@gmail.com

    Good morning please my gotv is falling to subscribe for a month or its telling me its to pay k190 why please help me I meed to be paying one month ans two

  6. I subscribed since yesterday and yet to be activated

    1. Recharge Again to 4613111845 it will help you

  7. Plzzz check my acc 33836143 ngoni mutero,how much i can pay this month

  8. Hello….I subscribed since on Tuesday and its saying I have been disconnected….. I have wasted my call card trying to resolve it but all to no avail. Please help me out

    1. I subscribed my Gotv for two weeks now but still not connected – 2028773623

  9. Waldek-links ent.

    Goodafternoong, there was online payment for a gotv subsciber(olamide obolo) of 1,250 on 14/05/2018 with decoder nuber (4613906022) Ref:(143811224186)pnone no(07030989366) unfortunately my Gotv decoder did not connect and it was unable to show any of the channel. Please am in need of help.

  10. I subscribe on 28th of July with 1,900 only enjoyed it 4 days now,not unable to view the remaining channels like AM Yoruba and other except AM epic

  11. I made transaction on my GOTV 4 days … Using quick teller . Though th transaction was not successful but I was debited 1900 from my account.
    Transaction ref number :888849754556
    Date : 3th of August 2018. Time :2pm
    IUC:7004971395.
    Phone number 08141821558

    1. Kindly visit your bank for a refund since the transaction was terminated.

  12. Kindly text my balance to me when it getting low or when I recharge my gotv

  13. I subscribed August 31st and my subscription end today September 16, pls is gotv plus subscription now 2weeks? am confused because while subscribing am sure it is a month I saw there….. plz reply asap

    1. I just subscribe 2,600 but my gotv is nt connecting 2028995308

  14. Abe adedayo Patrick

    I subscribed on 10-10-2018,through my account mobile of diamond bank up till now,I have not been recharged. My IUC:7013595858.
    The bank send me a Remark
    15556DB1539147654793651103/BILL PAY-MBPP)(GOTV/7013595858,pls help me do the subscription

  15. Am Favour Ifeanyi by name. Please for long now I do subscribe my gotv online through *389*9*IUC# then I will select my bank. Since today I ve been trying to subscribe but I can’t see my bank (First bank) amongst the banks listed. Please how do I subscribe online now? Because am far far from the city now

  16. I bought a new gotv I have already installed and activate it but can’t scan yet pls what’s the problem pls

  17. Hello gorgeous, please activate my subscription, 2016876142
    And why is my account suspended

  18. Why Is my account suspended

  19. I subcribe with my phone last month and when i did the first time, they was debited is not working and i try again i was debited still not working and i went to the Agent and they did it and one is working why the second one is pending the customer service person said that the other one will activate automatic Nd up till now is not working pls why?

  20. I subscribed for this month today although last month have long time expired. Used my mobile app, did the first one no alert so thought network wasn’t supporting the transaction so I did it again. Now it debited my twice on GOTV plus. I want to know if my money can be reversed or they’ll transfer automatically for next month subscription as well. Please reply IUC: 2022479386

  21. I subscribe my Gotv yesterday night up till this morning I have not been reconnected my iuc number is 2022543653

  22. I subscribe my Gotv this morning but up to this moment i have not been reconnected to my IUC number 4613030454. pls do some about it by ibrahim akeem

  23. Ajogungbe Humphrey

    I recharge my gotv now and am not connected have done it twice and my money have been deducted from my bank acct iuc number 4613211877

  24. Eniola oluwaseun

    I recharge my gotv since 20th of January 2019 and am not connected have done it twice and my money have been deducted from my bank acct iuc number 7016681364 the screen is displaying suspended have waste all credit to call the customer centre pls help me to resolve it

  25. Ijeoma Adaku Agoha

    I have been trying to recharge my DStv but I have forgotten my iuc number, please where click on the remote control to extract the number.

    1. You could get your DStv smartcard number by simply pressing the HELP or OK button on your DStv remote, then selecting the Information Central Option using the HELP or OK Button. Your Smart Card number is the 10 digit number on the far right on the Smartcard row.

  26. Good morning I subscribe yesterday night but my decorder is yet to be reconnected. I paid #1250 My iuc no is 7023960939. I’ve tried many options

  27. Good morning I subscribe yesterday night but my decorder is yet to be reconnected. I paid #1250 My iuc no is 7023960939. I’ve tried many options. gotv plus. Saying my account has been suspended

  28. I subscribe yesterday on my gotv but still writing suspended ICU 7028781928 pls help…

  29. Abraham kolawole

    I subscribe today on my gotv but still writing suspended ICU 4613871744.pls help

  30. Good day. I also subscribed for my Gotv yesterday and the E16 message is still showing. I’m told my account is suspended pls help. My IUC is 2028794206

  31. I subscribe yesterday on my decoder, IUC number 4613786481 … I mistakenly type #1800 instead of #1900../ please assist me o

  32. Good day. I subscribe my gotv on 26/02 /2019 via ATM still up till now I am not reconnected. My gotv number is 7023581268

  33. I subscribe my Gotv mars since 27th of February but am yet to be connected its very annoying

  34. I subscribe my Gotv mars on 27th of February 2500 but am yet to be connected back mobile app, my Gotv no.is 2017090205 my phone number is 07062823068

  35. I subscribe my Gotv mars on 27th of February 2019, 2500 but am yet to be connected back mobile app, my Gotv no.is 2017090205 my phone number is 07062823068 bill no 1556DB1551280856591293213

  36. I subscribed my gotv 4-3-2019 since in the morning but I am yet to be connected.
    Iuc number 2017425900

  37. Awe Funmilayo Blessing

    Good afternoon I subscribe to Gotv with the help of gotv subscriber but is not coming up my IUC number is 7028905984

  38. Since I’m having some money in my Gotv account how do I subscribe for a lower package using that money there?

  39. Akinlosotu Olakunle

    I subscribed 1900 twice on 77th of march which I was debited and i didn’t have access to view any channel

  40. Akinlosotu Olakunle

    I meant i subscribed on 7th of march2019 even I was debited twice and I couldn’t see any channel. Pls and have wasted my call card so far ur urgent reply pls.

  41. Eshiebor sylvanus

    I subscribed 3days ago but yet to be connected 7028869284

  42. Please activated my gotv, I have subscriber since yesterday but is not showing, Iuc number 7028984189

  43. Rasheed Adegbenro

    I paid #1900 for GOtv PLUS since on Sunday 10th March, 2019.
    Am yet to be connected…. But my GOtv available balance I saw on your website is #2200.
    I need help pls.
    IUC NUMBER: 46113874188

  44. Rasheed Adegbenro

    I paid #1900 for GOtv PLUS since on Sunday 10th March, 2019.
    Am yet to be connected…. .
    I need help pls.
    IUC NUMBER: 4611 3874188

    1. Sorry to hear this. I believe it’s because of the weekend rush. Please call the customer service if the issue still persist.

  45. This Gotv New Package is a complete scam. Was paying #1900 before for GotvPlus and when they advertise that one can now pay #2500 to get Gotv Max, I did and I took them 48hrs to restore my connection ( IUC 7018723215) and when they finally do, I couldn’t find all the channels released .

    It’s all Scam and delaying.

  46. I need to clear my gotv error code

    1. Please call the customer care

  47. Please I need you to clear my gotv error code 7028788880

    1. Please call the customer care

  48. I load to my gotv since yesterday is been active pls Wat is happen

  49. Hello support team, I paid #1900 but I have not been connected yet. What could be the issue? Please check IUC 7023674570. Tnx

    1. Please call the customer care

  50. Koledafe yusuf olamilekan

    Good afternoon, I subscribed for gotv plus of 1900 yesterday, it was working fine as at yesterday but today all channels where not enabled, and I also witnessed this last month that I subscribed, my IUC is 4613479251
    Please help me to rectify this issues

  51. Abiodun opeyemi abayomi

    I subscribe on my gotv since three days ago not yet connected I need help please IUC number 7010219898

  52. My gotv just stop talking.. please help me work on it 4601887741

  53. good afternoon,what is really going on I subscribe since 3days ago but it’s still not showing any picture I try and try even took it to a recharge center still its not showing please help me and work on it,IUC NO 4613162330, name Godiya Lydia musa

  54. I just subscribed on hotbed max yet, nothing is showing k

  55. Ologunleko Olaoye

    My name is OLOGUNLEKO OLAOYE not olugunlako Olaoye,pls correct it on system.my iuc 4613115186

  56. Hendrick Likongwe

    I subscribe today via the SMS Mpamba
    My account iuc # is 2019536801

  57. Have paid 499 but up to now my gotv is not working 7026585493 help

    1. Please call the customer service

  58. Akintayo Ezekiel Adegoke

    I sent subscription of #2000 to Ayuba Iuc 4613417018.,please confirm the balance.

  59. Just activate my gotv with iuc 4622647785 but it not working. What is the issue? This problem started when I migrated to gotv max.

  60. I paid #1900 for my gotv my iuc number 7025790610 not yet activated pls help me

    1. I subscribed on the 27 of march2020 using my zenith Bank app till now it has not yet been activated

      1. My iuc no is 4623182546 and I subscribed a sum of 1900,I subscribed on the 27 of March 2020,from my zenith Bank app and it as not yet been activated and I have called your costumer service but to no avail,please do something about it .

        1. It’s a network issues. Sorry for the inconveniences.

  61. Pls i subscribe 2 days ago #1900 but up till this time i havent seen it on my decorder
    IUC number 7023613291
    I paid using RAGP

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