Airtel is one of the famous telecommunications company in Nigeria with red and white colour as its distinguishing factor amidst other networks. To this end,

The Airtel Care App is an application designed by Airtel to grant self help services to her customers. The Airtel care app is a free quick access customer service app which allows customers to access their mobile number to check things like call units balance, data balance, subscriptions as well as special offers. With the Airtel care app, customers are able to send customer enquires or complaints to the Airtel Customer Service team for a fast response and resolution.


Features Of The Airtel Care App

Airtel Care App has a number of features that will ensure a great customer usage experience on the network if the customer uses the app. This app is tired to giving experience that can not over emphasized. The list below are the features available on the app for a better experience on the network;

Recharge airtime.

Usage details from main account balance or otherwise – Voice, Data, SMS.

Confirm validity period.

Data Bundle & SMS subscription.

Start and stop Airtel services (manage VAS services).

Explore Airtel Live.

Raise requests, complaints, etc.

Get active Data plan details.

Check data balance and validity.


Other Special Offers On The App

These are features available on the airtel care app. More significantly, the list below are the features for both prepaid and postpaid customers.

For prepaid lines, below are the features you can enjoy on the app;


Check your balance.

Recharge your number or 3rd party number.

Get special offers.

Activate 3G, calculate best fit plan & change 3G plans.

Start and stop airtel services ( manage VAS services).

Explore airtel live.

Raise requests, complaints etc.


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For postpaid customers, here are the features below;

Check your unbilled usage.

Check your outstanding bill amount.

Get special offers.

Make bill payments (for yourself /others).

Start and stop airtel services (manage VAS services).

Explore airtel live.

Raise requests, complaints etc.

Get Detailed bill.


How To Download Airtel Care App

For anyone to enjoy the features of the application listed above, there is a need to possess the app first. Kindly follow the steps below;

Step 1. Navigate to your app store  on your mobile device e.g Google play store, apple store, Nokia app store etc and search for airtel care app.

Step 2. Install the app

Step 3. Launch the app

Step 4. Sign up with mobile number. Please endeavour to input all necessary details.

Step 5. Navigate the app to see the features.

Once you have launched the app, you may now begin to use the app to resolve network challenges, update yourself on the network as well as to give you remarkable experience on the network.


With this app, the airtel customers both prepaid and postpaid customers are able to solve issues regarding their mobile numbers on their own without so much stress. This app also provides news on new offers, promos, products, tariff plans etc. Truely, its airtel care app as its really care for individual customers whether prepaid or postpaid plan.


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