If you are a subscriber on either DsTV or GoTV and you love to know your account balance, this piece will help you through. Simply take a moment to read to the end. Ensure you try it out immediately and share your experience thereafter.
How To Check DsTV Balance
To check your DsTV balance, there are few ways to check it. You could check at the website online, through SMS as well as through the DsTV app. To check via SMS, kindly follow the steps below;
- Navigate to your SMS menu on your phone to create one.
- Type “BAL”, leave a space and then type the DSTV smart card number which is 10 digits
- Forward the SMS to 30333
- You will get a response from DSTV.
How To Check DSTV Balance Via The App
To check DSTV balance via DSTV app, kindly follow the steps below;
- Launch the app on your device
- Sign in with the DSTV smart card and your mobile number.
- Navigate and click on “account” and your account balance will be displayed.
The app must have been set to Nigeria while setting up the app. This is very important.
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How To Check DSTV Balance Via The DSTV Website
To check DSTV balance via the website, kindly follow the steps below;
- Log on to http://eazy.dstv.com
- Sign in with your DSTV smart card and phone number
- Navigate and click on “Account”
- Your DSTV balance will be displayed.
With the above information, you can check your DSTV balance through any of the methods that is convenient for you.
How To Check GoTV Balance
Checking balance on GoTV, its a lot easier. You can either check your balance via SMS or via the GoTV website online. Below are the procedures for checking GoTV balance;
To check GoTV balance via SMS, please follow the steps below;
- Navigate to your SMS menu on your phone to create one
- Type ” Balance” leave a space followed by IUC number or smart card number and then forward to 4688.
- You will get a response containing the details you seek.
How To Check GoTV Balance Online
To check GoTV balance online, simply follow the steps below;
- Log on to http://eazy.gotvafrica.com
- Navigate and click on the menu icon
- From the list of the menu, click on eazy self service
- From the eazy self service list, navigate and click on my account
- Sign in with your IUC number and phone number. Your account details will be displayed.
For further enquiry, you may meet with customer service agent of either GoTV or DsTV online through the social media (Facebook, Twitter) to help you check the balance if you prefer that. Please ensure you indicate your country when logging your enquiry. You may also ask your installer, they will be of help to you.
good afternoon pls l subscriber on my gotv 2022741758
Good day, I subscriber 3days ago on my Gotv account. Iuc no. 2017706901 av waste my call card on dis
I recharged my account on 3rd March,yet I am yet to be connected,2022236925(iuc)
I paid #1900 for GOtv PLUS since on Sunday 4th March, 2018.
Am yet to be connected…. But my GOtv available balance I saw on your website is #2200.
I need help pls.
IUC NUMBER: 2009615055
I’m having same issue here
Good morning please my gotv is falling to subscribe for a month or its telling me its to pay k190 why please help me I meed to be paying one month ans two
I subscribed since yesterday and yet to be activated
Recharge Again to 4613111845 it will help you
Plzzz check my acc 33836143 ngoni mutero,how much i can pay this month
Hello….I subscribed since on Tuesday and its saying I have been disconnected….. I have wasted my call card trying to resolve it but all to no avail. Please help me out
I subscribed my Gotv for two weeks now but still not connected – 2028773623
Goodafternoong, there was online payment for a gotv subsciber(olamide obolo) of 1,250 on 14/05/2018 with decoder nuber (4613906022) Ref:(143811224186)pnone no(07030989366) unfortunately my Gotv decoder did not connect and it was unable to show any of the channel. Please am in need of help.
I subscribe on 28th of July with 1,900 only enjoyed it 4 days now,not unable to view the remaining channels like AM Yoruba and other except AM epic
I made transaction on my GOTV 4 days … Using quick teller . Though th transaction was not successful but I was debited 1900 from my account.
Transaction ref number :888849754556
Date : 3th of August 2018. Time :2pm
IUC:7004971395.
Phone number 08141821558
Kindly visit your bank for a refund since the transaction was terminated.
Kindly text my balance to me when it getting low or when I recharge my gotv
I subscribed August 31st and my subscription end today September 16, pls is gotv plus subscription now 2weeks? am confused because while subscribing am sure it is a month I saw there….. plz reply asap
I just subscribe 2,600 but my gotv is nt connecting 2028995308
I subscribed on 10-10-2018,through my account mobile of diamond bank up till now,I have not been recharged. My IUC:7013595858.
The bank send me a Remark
15556DB1539147654793651103/BILL PAY-MBPP)(GOTV/7013595858,pls help me do the subscription
Am Favour Ifeanyi by name. Please for long now I do subscribe my gotv online through *389*9*IUC# then I will select my bank. Since today I ve been trying to subscribe but I can’t see my bank (First bank) amongst the banks listed. Please how do I subscribe online now? Because am far far from the city now
I bought a new gotv I have already installed and activate it but can’t scan yet pls what’s the problem pls
Hello gorgeous, please activate my subscription, 2016876142
And why is my account suspended
Why Is my account suspended
I subcribe with my phone last month and when i did the first time, they was debited is not working and i try again i was debited still not working and i went to the Agent and they did it and one is working why the second one is pending the customer service person said that the other one will activate automatic Nd up till now is not working pls why?
I subscribed for this month today although last month have long time expired. Used my mobile app, did the first one no alert so thought network wasn’t supporting the transaction so I did it again. Now it debited my twice on GOTV plus. I want to know if my money can be reversed or they’ll transfer automatically for next month subscription as well. Please reply IUC: 2022479386
I subscribe my Gotv yesterday night up till this morning I have not been reconnected my iuc number is 2022543653
I subscribe my Gotv this morning but up to this moment i have not been reconnected to my IUC number 4613030454. pls do some about it by ibrahim akeem
I recharge my gotv now and am not connected have done it twice and my money have been deducted from my bank acct iuc number 4613211877
I recharge my gotv since 20th of January 2019 and am not connected have done it twice and my money have been deducted from my bank acct iuc number 7016681364 the screen is displaying suspended have waste all credit to call the customer centre pls help me to resolve it
I have been trying to recharge my DStv but I have forgotten my iuc number, please where click on the remote control to extract the number.
You could get your DStv smartcard number by simply pressing the HELP or OK button on your DStv remote, then selecting the Information Central Option using the HELP or OK Button. Your Smart Card number is the 10 digit number on the far right on the Smartcard row.
Good morning I subscribe yesterday night but my decorder is yet to be reconnected. I paid #1250 My iuc no is 7023960939. I’ve tried many options
Good morning I subscribe yesterday night but my decorder is yet to be reconnected. I paid #1250 My iuc no is 7023960939. I’ve tried many options. gotv plus. Saying my account has been suspended
I subscribe yesterday on my gotv but still writing suspended ICU 7028781928 pls help…
I subscribe today on my gotv but still writing suspended ICU 4613871744.pls help
Good day. I also subscribed for my Gotv yesterday and the E16 message is still showing. I’m told my account is suspended pls help. My IUC is 2028794206
I subscribe yesterday on my decoder, IUC number 4613786481 … I mistakenly type #1800 instead of #1900../ please assist me o
Good day. I subscribe my gotv on 26/02 /2019 via ATM still up till now I am not reconnected. My gotv number is 7023581268
I subscribe my Gotv mars since 27th of February but am yet to be connected its very annoying
I subscribe my Gotv mars on 27th of February 2500 but am yet to be connected back mobile app, my Gotv no.is 2017090205 my phone number is 07062823068
I subscribe my Gotv mars on 27th of February 2019, 2500 but am yet to be connected back mobile app, my Gotv no.is 2017090205 my phone number is 07062823068 bill no 1556DB1551280856591293213
I subscribed my gotv 4-3-2019 since in the morning but I am yet to be connected.
Iuc number 2017425900
Good afternoon I subscribe to Gotv with the help of gotv subscriber but is not coming up my IUC number is 7028905984
Since I’m having some money in my Gotv account how do I subscribe for a lower package using that money there?
I subscribed 1900 twice on 77th of march which I was debited and i didn’t have access to view any channel
I meant i subscribed on 7th of march2019 even I was debited twice and I couldn’t see any channel. Pls and have wasted my call card so far ur urgent reply pls.
I subscribed 3days ago but yet to be connected 7028869284
Please activated my gotv, I have subscriber since yesterday but is not showing, Iuc number 7028984189
I paid #1900 for GOtv PLUS since on Sunday 10th March, 2019.
Am yet to be connected…. But my GOtv available balance I saw on your website is #2200.
I need help pls.
IUC NUMBER: 46113874188
I paid #1900 for GOtv PLUS since on Sunday 10th March, 2019.
Am yet to be connected…. .
I need help pls.
IUC NUMBER: 4611 3874188
Sorry to hear this. I believe it’s because of the weekend rush. Please call the customer service if the issue still persist.
This Gotv New Package is a complete scam. Was paying #1900 before for GotvPlus and when they advertise that one can now pay #2500 to get Gotv Max, I did and I took them 48hrs to restore my connection ( IUC 7018723215) and when they finally do, I couldn’t find all the channels released .
It’s all Scam and delaying.
I need to clear my gotv error code
Please call the customer care
Please I need you to clear my gotv error code 7028788880
Please call the customer care
I load to my gotv since yesterday is been active pls Wat is happen
Hello support team, I paid #1900 but I have not been connected yet. What could be the issue? Please check IUC 7023674570. Tnx
Please call the customer care
Good afternoon, I subscribed for gotv plus of 1900 yesterday, it was working fine as at yesterday but today all channels where not enabled, and I also witnessed this last month that I subscribed, my IUC is 4613479251
Please help me to rectify this issues
I subscribe on my gotv since three days ago not yet connected I need help please IUC number 7010219898
My gotv just stop talking.. please help me work on it 4601887741
good afternoon,what is really going on I subscribe since 3days ago but it’s still not showing any picture I try and try even took it to a recharge center still its not showing please help me and work on it,IUC NO 4613162330, name Godiya Lydia musa
I just subscribed on hotbed max yet, nothing is showing k
My name is OLOGUNLEKO OLAOYE not olugunlako Olaoye,pls correct it on system.my iuc 4613115186
I subscribe today via the SMS Mpamba
My account iuc # is 2019536801
Have paid 499 but up to now my gotv is not working 7026585493 help
Please call the customer service
I sent subscription of #2000 to Ayuba Iuc 4613417018.,please confirm the balance.
Just activate my gotv with iuc 4622647785 but it not working. What is the issue? This problem started when I migrated to gotv max.
I paid #1900 for my gotv my iuc number 7025790610 not yet activated pls help me
I subscribed on the 27 of march2020 using my zenith Bank app till now it has not yet been activated
My iuc no is 4623182546 and I subscribed a sum of 1900,I subscribed on the 27 of March 2020,from my zenith Bank app and it as not yet been activated and I have called your costumer service but to no avail,please do something about it .
It’s a network issues. Sorry for the inconveniences.
Pls i subscribe 2 days ago #1900 but up till this time i havent seen it on my decorder
IUC number 7023613291
I paid using RAGP
Please I subscribed yesterday night on PALMPAY and the transaction was successful since yesterday none of the channel are working
GoTv Smallie monthly payment
IUC 4601651820
Pls I subscribed last week#1900 but my decorder not connected iuc 8063795431