Have you ever thought of reaching your bank for a complaint, request or information and you don’t have their contact? In case, you notice something happened in your account that you don’t understand, need information about new product and service etc., all banks do have customer care line you can call from anywhere and someone is ready to speak with you. And if you want to send an email, there is always someone waiting to receive your email. You may also walk into any branch of the bank close to you, navigate to the customer care section and make your intention known. You can be sure that there is always someone ready to attend to you there.
Below are banks with customer care line and email address through which issues can be resolved.
Access Bank Plc Customer Care
Address: Head Office: 1665, Oyin Jolayemi Street, Victoria Island, Lagos
Telephone: 0700CallAccess (07002255222377), +234 1- 2712005-7, +234 1-2802500
Email: contactcenter@accessbankplc.com
Diamond Bank Plc Customer Care
Address: Head Office: Plot 1261, Adeola Hopewell Street, Victoria Island, Lagos
Phone: +234 1 2701500, 2620740; Fax: +234 1 2619728
E-mail: enquiries@diamondbank.com, complaints@diamondbank.com
Ecobank Nigerian Plc Customer Care
Address: Head Office: 2, Ajose Adeogun Street, Victoria Island, Lagos
Ecobank contact Phone number:
08003262265
Email Address:
engcontactCentre@ecobank.com
First Bank Of Nigeria Customer Care
Address: Head Office: Samuel Asabia House, 35, Marina, Lagos
Phone: +234 1 9052326, +234 1 9052000
+234 700 FIRSTCONTACT (+234 700 34778 2668228)
+234 708 062 5000
+234 1 448 5500
Email: firstcontact@firstbanknigeria.com
First City Monument Bank Customer Care
Address: Head Office: Primrose Tower, 17A, Tinubu Street, Lagos
+23412798800 or +2347003262692265 (0700FCMBMYBANK)
GTBank Nigerian Plc Customer Care
Address: Head Office: Plot 1669, Oyin Jolayemi Street Victoria Island, Lagos
Phone no: +234 700 48266 6328
Email: enquiries@gtbank.com, complaint@gtbank.com
United Bank For Africa (UBA) Customer Care
Address: Head Office: 57, Marina, Lagos
Email Address: CFC@ubagroup.com
Phone Numbers
+234 1 6319822, +234 700 2255 822, +234 1 280 8822, +234 1 280 8448 (fax)
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Union Bank Customer Care
Address: Head Office: Stallion Plaza, 36 Marina, Lagos
MAIN PHONE NUMBER: 1-800-238-4486
Email Address: customerservice@unionbankng.com
Fidelity Bank Plc Customer Care
Address: Head Office: 2, Kofo Abayomi Street, Victoria Island, Lagos
Telephone: 014485252, 0800FIDELITY (080034335489 )
Email: true.serve@fidelitybank.ng
Skye Bank Nigeria Customer Care
Address: Head Office: 3, Akin Adesola Street, Victoria Island, Lagos
Phone No: 0700 75932265, 0806 988 0000
01 4482 100, 01 2705 850
Email: yescenter@skyebankng.com
Wema Bank Nigeria Customer Care
Address: Head Office: Wema Towers 54, Marina Lagos Island, Lagos
Telephone Numbers: +234-803-900-3700; +234-01-277-7700-9; +234-1-4613146-7; 07000PURPLE (07000787753)
Email Address:purpleconnect@wemabank.com
SMS: +234-705-111-2111.
Unity Bank Plc Customer Care
Address: Head Office: Plot 497, Central Business District, Abogo Largema Street, Abuja
Telephone: +234 (0) 7080666030
Email: we_care@unitybankng.com, customercare@unitybankng.com
Telephone: 01-4619201-4,01-2703321-4
Stanbic IBTC Bank Nigeria Customer Care
Address: Head Office: Stanbic House, Plot 688, Amodu Tijani Close, Victoria Island, Lagos
0700 CALL STANBIC (0700 2255 782 6242) or +234-1-2709676.
Email: customercarenigeria@stanbicibtc.com
Fraud Report
Phone: +234 1 4227777
Email; fraud@stanbicibtc.com
Standard Chartered Bank Nigeria Customer Care.
Address: Head Office: 105b, Ajose Adeogun Street, Victoria Island, Lagos
Phone: +234 1 3262000, 2626801-5; Fax: +234 1 2626814, 3201659
Sterling Bank Plc Customer Car
Address: Head Office: 20 Marina, Lagos Island, Lagos
Email: customercare@sterlingbankng.com
Phone: 01-4484481-5, 014489470-94
Zenith Bank Plc Customer Care
Address: Head Office: Plot 84, Ajose Adeogun Street, Victoria Island, Lagos
Email: zenithdirect@zenithbank.com
Phone: 234-1-2787000, 2927000, 4647000, 0700ZENITHBANK